Are you entering the information in the right format?
Be sure to enter just the 16 digits of your account number, no spaces or dashes. Fill your expiration date in the following format: 00/00 with two digits for the month and two digits for the year.
Are you using a credit card?
Sorry, we only accept debit cards that are tied to a checking account online. There are times when a specific type of debit card may not being recognized by our payment processor. Please call a counselor at 800.625.7725 to process a credit card over the phone.