Are you logging in to the correct course?
We offer a course in ‘Pre Filing Credit Counseling’ and ‘Post Filing Debtor Education’. Each course has a separate account with different usernames and passwords. Please click the login link on the menu bar at the top of the page. You must select the appropriate course from the drop down list first and enter the correct user name and password.
Are you giving us the correct User Name?
Be sure to use the User Name for the correct account. You will find the username on your invoice that was emailed to you if you provided an email. You can also call a counselor at 800.625.7725 to get your User Name.
Are you using the correct password?
Be sure to enter your password exactly as you did when you set your account up, passwords are case sensitive! If you are having problems with your password you can request the password on the login page. Click the “Lost Password” button and enter your username or email address. The password will be sent to your email.