We deliver your certificate to you based on the preference you choose when you set up your account. We deliver by email, fax, or mail and we will also send a copy to your attorney if you provide their information. You will also be able to login to your account after completion and download a copy of your certificate. If you choose to have your certificate delivered by email, please check your spam or junk folder. If you have not received your certificate, please call 800.625.7725 or email your request for certificate to firstname.lastname@example.org.